A reliability console for LLM support agents. Replay live conversations turn by turn, watch tool calls and retrievals as they happen, and score every response against a scenario library with five automated evaluators.
Pick a scenario from the library or chat live as any customer — every turn streams through the real agent, not a mock.
Tool calls, knowledge-base retrievals, and escalations surface as they happen, streamed straight from the agent graph.
Five evaluators grade tool selection, retrieval accuracy, escalation judgment, decision correctness, and response quality against a scenario library.